Refund policy

If you're not satisfied with your purchase for any reason, you're welcome to return it.

You have 7 days from when the item was ordered to make a return in it's original condition.

Refund and Returns:

  • Refund of COD charges is not applicable

Please note, we are not a regular fashion brand. All designs are specially made exclusively for you. Any return which comes to us can’t be sold to any other customer that’s why we try our 100% to give you a high-quality product to make you 100% satisfied.

Defective Garments:

In case of any manufacturing defect, you can return your product within 7 days of the receipt of the same.

  • Exchange for a new product

An extra 50/- will be charged for exchange to get through.

COVID-19 Customer Service Update:

Our highest priority as a company is the health and safety of our customers, employees, partners, and the most vulnerable members of our communities. Design By Humans is closely monitoring the guidelines and protocols set forth by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). We want to ensure that we are keeping our community safe, while also continuing to provide you with the best service possible.

We have extended our processing times to maintain the necessary health protocols that will keep our team safe and healthy during this time. We are working to print and ship your orders as quickly as possible and we appreciate your patience with the delay in your order.

Due to the new safety measures and increased processing times, we are also currently experiencing a high volume of customer service emails. Our customer service team is working around the clock to answer your questions and provide you with the most updated information available. Our team will respond to the inquiries in the order they are received; we are truly sorry for the wait times you are experiencing and we hope to be caught up as soon as possible.


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